Data controller
Knowent Systems AB, company registration number 559596-7463, is the data controller for the processing described in this notice. Contact us at legal@knowent.com if you have questions about how we process personal data.
When and which data we may process
The processing depends on how you interact with Knowent. We may process contact and identity data, professional data, booking data, correspondence, and technical data needed for the website or booking flow to work.
- Name, company name, business email address, and the message you provide when contacting us or booking.
- Date, time, time zone, and other necessary information for an introductory meeting.
- Limited technical data that arises when the website is used, such as the local display setting needed for website functionality.
Purposes and legal basis
We process data to respond to an enquiry, manage and prepare a meeting, maintain a relevant professional relationship, protect our services, and fulfil legal obligations. The legal basis is determined for each processing activity.
- Legitimate interests when we conduct a relevant B2B dialogue, follow up a contact, or protect the operation and security of the website.
- Steps prior to a contract or performance of a contract when processing is needed for a requested service or agreement.
- Legal obligation when the law requires data to be retained or disclosed.
Booking and service providers
Knowent uses Microsoft Bookings as the scheduling backend for introductory meetings. Access to data is limited to Knowent and the providers that need the data to provide operations, communications, or booking functionality. Providers may process data only under applicable agreements and instructions.
International transfers
If a provider processes personal data outside the EU/EEA, Knowent ensures that there is a lawful transfer mechanism and, where required, appropriate supplementary safeguards. Contact us if you would like more information about a specific processing activity.
Retention and deletion
We retain personal data for as long as it is needed for the purpose for which it was collected, to manage a relationship or matter, or to fulfil legal obligations. When the data is no longer needed, it is deleted or anonymised according to the applicable procedure.
Your rights
To the extent provided by data protection law, you have the right to request information about and access to your personal data. You may also request rectification or erasure, restriction of processing, object to processing, and in certain cases receive data for portability.
- Send a request to legal@knowent.com.
- We may need to verify your identity before handling a request.
- You have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY).
Security and automated decisions
Knowent takes reasonable technical and organisational measures to protect personal data. The public website does not make automated decisions about you that have legal effects or similarly significant consequences.
Changes to this notice
We may update this privacy notice when processing, services, or legal requirements change. The most recently updated version is published on this page.